IT Services for Students

Information for Students

Computer Recommendations

 

PC

Hardware

	Minimum	Recommended
OS	Windows 10	Windows 10
CPU	Intel i5 processor or better	Intel i7 or newer preferred
Memory	8 GB	16 GB
Hard Drive	256 GB	512 GB SSD
Graphics Card	512 MB Video Memory or higher	512 MB Video Memory or higher
Screen Size	14 or 15-inch LCD	Minimum 15-inch LCD
Warranty	4-year parts and labor (on-site strongly recommended)	4-year parts and labor (on-site strongly recommended)
Insurance	Comprehensive breakage, theft, liquid spill, hazard (strongly recommended)

Software

Do not purchase Microsoft Office products. The university currently has a site license for these products.

	Minimum	Recommended
Anti-Virus	Required	MalwareBytes Premium
Productivity Tools	Office 365 (do not buy, university currently has a site license) Get MS Office	Office 365 (do not buy, university currently has a site license) Set up MS Office Get MS Office

Mac

Hardware

	Minimum	Recommended
OS	Mac OSX 10.11 (El Capitan) or higher	Mac OSX 10.14 (Mojave)
CPU	Intel i5 processor or better	Intel i7 or newer preferred
Memory	8 GB	16 GB
Hard Drive	256 GB SSD	256 GB SSD or higher
Graphics Card	512 MB Video Memory or higher	512 MB Video Memory or higher
Screen Size	13-inch	15-inch
Warranty	3-year parts and labor (AppleCare)	3-year parts and labor (AppleCare)
Insurance	Comprehensive breakage, theft, liquid spill, hazard (strongly recommended)

Software

Do not purchase Microsoft Office products. The university currently has a site license for these products.

	Minimum	Recommended
Anti-Virus	Required	MalwareBytes Premium
Productivity Tools	Office 365 (do not buy, university currently has a site license)	Office 365 (do not buy, university currently has a site license)
	Parallels Desktop (version compatible with your Operating System), needs to be purchased separately.

Computer Discounts

Dell
Apple
Toshiba

UD’s Learning Management System: Brightspace by D2L

Brightspace Access

Access to the system is provided after the term starts. Credentials for UD online learning access are assigned to registered students, and all must adhere to the Terms of Use for the online classroom. Students will receive an email at the beginning of the term to set their Brightspace password and gain access.  Course access is only provided during the dates of the term as assigned in the registration system. 

Be on the lookout for an email communication at the start of the term with instructions regarding setting up individual student secure logins. The secure login is provided with an encrypted password managed by the student and is separate from other UD systems. This prioritizes continuity of access during the term to complete work as required. 

Brightspace Assistance

For Brightspace login assistance, contact  Vanessa Cox, Director of eLearning at vcox@udallas.edu

Registration Assistance / BannerWeb Assistance

If you are having trouble registering for classes, please contact your academic advisor or the registrar's office.

For any other problems with BannerWeb, please send an email to support@udallas.edu

Transact Assistance

For problems with Transact, please send an email to bursar@udallas.edu

Residence Hall Maintenance Request

Go to Request Site

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